iPhone Camera Doesn't Work? Here are 5 Reasons Why

iphone camera doesn't work

Imagine. You're in front of a beautiful scenery. It's gorgeous, and you think that it would make an excellent background for your lock screen. You pull out your phone and open the camera app. But instead of capturing the scenery, it's black...

Nothing sucks more than missing out on capturing special moments in your life. Here are 5 common reasons why your camera shows a black screen and how to fix it.

1. Loading Error

Sometimes, the camera app may not load properly, which can cause a black screen on your camera.

Try closing the app to restart it. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen (for iPhone X and later). Swipe right or left to find the app that you want to close. Swipe up on the app's preview to close the app. 

Learn how to close an app on other iPhone device models here.

Wait for 5 minutes before opening the camera app again.

2. Software Crash

Your iPhone camera could be showing a black screen because your device's software has crashed.

First, try to force restart your iPhone by holding either volume button and the side button down until the power off slider appears (for iPhone X, and later). Drag the slider, then wait 30 seconds for your device to turn off. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Learn how to restart other iPhone device models here.

Try reopening the camera app. If it was a software crash issue, rebooting the phone should reset the camera.

3. Older Software Version

Sometimes, your apps may malfunction if you are on an older version of the software. Try updating your phone to the latest available iOS software.

To update your software, go to Settings > General > Software Update. If there is a new iOS version available, it will show here. Tap 'Download and Install' and follow the prompts.

Ensure you backup your device, plug your device into power, connect to the internet with Wi-Fi, and have enough storage space for the update.

4. Front/Rear Camera Damage

If you've tried restarting your device and updating its software and your camera still shows a black screen, it may be because of hardware damage. 

You can replace your device's damaged front/rear camera to solve this problem. Find your nearest Happytel Repair Store here or contact us here.

5. Mainboard Damage

The mainboard (motherboard) is the core part of the hardware and controls all phone functions. Every aspect of the phone with a function is connected to this mainboard.

The mainboard can get damaged from shocks, drops, water or even from pressure and charging with a poor quality charger or cable. Damage to the mainboard can arise even if there is no physical damage.

As the mainboard is a core part of the device, it can make functions fail once it is damaged. The functions affected depend on the location of the damage.

So how do you know if the camera malfunction is a result of mainboard damage? A quick inspection by experts can tell you if it can be resolved or not.

Happytel can repair camera issues caused by mainboard damage with micro-soldering. Find your nearest Happytel Repair Store here or contact us here.